SHIPPING & RETURNS
Shipping Policy
At the moment, Milliner is shipping across United Kingdom.
Return Policy
We aren't able to offer automatic exchanges right now, so instead, we provide a combination of free returns, U.K. free shipping, and store credit for all U.K. orders to make sure you receive the correct size. To get this going, head over to [milliner.com/returns] and click “Create return for store credit”. After answering a few questions we’ll send over a prepaid return shipping label. After you ship the package back to us and the warehouse receives it, our warehouse will process your return and we’ll email you about your store credit refund. You can then use this store credit to make your exchange purchase.
Exchange Policy
All purchases* (including purchases made at brick-and-mortar locations and Choose What You Pay purchases made online) may be returned within 60 days of the purchase date. Note that once you have started your return online, you have 30 days to send the item back to us.
Items must be unworn, unwashed, and undamaged, and unaltered. You must include any original packaging, including all tags or boxes the item came with.
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Refunds can be issued for store credit** or to the credit card or PayPal account used to make the original purchase.
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